SHIFTNOW

Terms of Service

Effective date: January 1, 2026

Contents

1. Acceptance of These Terms 2. The Services We Provide 3. Client Responsibilities 4. Fees and Payment 5. Intellectual Property 6. Confidentiality 7. Warranties and Disclaimer 8. Limitation of Liability 9. Indemnification 10. Third Party Services and Products 11. Data Protection and Privacy 12. Term and Termination 13. Governing Law and Dispute Resolution 14. Force Majeure 15. Entire Agreement and Severability 16. Amendments to These Terms 17. Contact Information

1Acceptance of These Terms

Welcome to the website of Shift Now Corp., operating as ShiftNow, a company based at 151 Carlson Close Nw, Edmonton, AB T6R 2J7, Canada. These Terms of Service govern your access to and use of the website shiftnow.hair and any related services we provide. By accessing or using the website, you agree to be bound by these terms.

If you are using the website on behalf of a company or other organization, you represent that you have authority to bind that organization, and these terms will apply to both you and the organization. If you do not agree with any part of these terms, you must not use the website.

These terms form a legal agreement between you and us. Please read them carefully before using the website. We may update these terms from time to time as described in the section on amendments, and your continued use of the website after changes take effect means you accept the updated terms.

2The Services We Provide

ShiftNow provides professional services in the field of computer systems design and computer integrated systems design. Our services include systems architecture and design, computer integrated systems engineering, data architecture, platform engineering, systems integration, security design, and managed operations.

The website serves as an introduction to our capabilities and a channel through which you can contact us to discuss your requirements. The information on the website is provided for general informational purposes and does not itself constitute an offer of services or a binding agreement.

Each engagement is documented in a separate written agreement that describes the specific scope of work, deliverables, timelines, and fees applicable to that engagement. In the event of any conflict between these Terms of Service and a specific written agreement, the specific written agreement will control with respect to the subject matter of that agreement.

We reserve the right to change, suspend, or discontinue any aspect of the website or our services at any time, with or without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuation of the website.

3Client Responsibilities

Successful delivery of any project depends on a productive partnership. You agree to provide accurate and complete information about your business, your requirements, and any systems or data that will be involved in the project. You are responsible for ensuring that you have the right to share any information you provide to us.

You agree to make available the people, access, and information needed for us to perform the services in a timely manner. This includes timely responses to questions, access to systems and environments, and designation of an authorized decision maker who can approve deliverables and changes.

You are responsible for obtaining and maintaining any licenses, permissions, or consents required for us to access, modify, or connect the third party systems involved in your project. We will provide reasonable assistance, but the responsibility for such permissions rests with you.

Delays caused by missing information, unavailable access, or unresponsive approvals may affect project timelines and may result in changes to the schedule or fees. We will notify you of any such impact as soon as we become aware of it.

4Fees and Payment

Fees for our services are set out in the specific written agreement for each engagement. Unless otherwise stated, fees are quoted in the currency of the agreement and are exclusive of any applicable taxes, which will be added at the rate required by law.

Payment terms are stated in each agreement. In the absence of specific terms, invoices are payable within thirty days of the invoice date. Time and materials work is billed on the basis of our standard rates plus reasonable expenses, documented to you in each invoice.

If a payment is overdue, we may suspend work on the affected project until payment is received. We may also charge interest on overdue amounts at the rate permitted by applicable law, calculated from the due date until the date of payment. You are responsible for any costs we reasonably incur in collecting overdue amounts.

Quotes and estimates are valid for the period stated in the proposal. If no period is stated, quotes are valid for thirty days. We will not begin work until the scope and fees are agreed in writing.

5Intellectual Property

We retain all intellectual property rights in our methodologies, tools, frameworks, templates, and any pre-existing materials we bring to a project. These rights are not transferred to you except as expressly stated in your written agreement.

Unless otherwise agreed in writing, deliverables created specifically for your project are assigned to you upon full payment of the fees for the work in which those deliverables were produced. This assignment covers the specific deliverable as delivered, but does not transfer rights to the underlying tools, libraries, or reusable components we use to build deliverables.

The website, including its text, design, graphics, and code, is owned by us or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or create derivative works from the website without our prior written consent.

You grant us a non-exclusive, royalty-free license to use any materials you provide to us for the purpose of performing the services and as necessary to complete the project. This license ends once the project is complete and the materials are no longer needed for the services, except where required for archival or compliance purposes.

6Confidentiality

During any engagement, we may exchange confidential information, including business plans, technical details, customer data, financial information, and other proprietary materials. Both parties agree to protect confidential information with the same degree of care used to protect their own confidential information, and in no case less than reasonable care.

Confidential information does not include information that is publicly available through no fault of the receiving party, information that was lawfully known to the receiving party before disclosure, information received from a third party without obligation of confidentiality, or information independently developed without reference to the disclosed information.

Each party may disclose confidential information to employees, contractors, and advisors who need to know it to perform their duties, provided those individuals are bound by confidentiality obligations at least as protective as this section. Confidential information will be used only for the purposes of the engagement.

Upon termination of an engagement, each party will, at the request of the disclosing party, return or securely destroy the confidential information of the disclosing party, except where retention is required by law or for archival records. This obligation survives the termination of the engagement.

7Warranties and Disclaimer

We warrant that our services will be performed in a professional and workmanlike manner, consistent with the standards of the computer systems design industry. If a deliverable does not meet this standard, we will, at our option, correct the non-conforming work or re-perform it as part of the engagement.

The website and the information, content, and materials on it are provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the website will be uninterrupted, secure, or free of errors or harmful components, or that any information on the website is complete, accurate, or current. Any reliance you place on the information on the website is at your own risk.

For work performed under a written agreement, the warranties in that agreement apply, and this section does not limit warranties expressly granted there. Nothing in these terms limits or excludes warranties that cannot be limited or excluded under applicable law.

8Limitation of Liability

To the fullest extent permitted by law, our total liability arising out of or relating to these terms, the website, or any engagement will be limited to the amount you actually paid us for the specific services giving rise to the claim during the twelve months preceding the claim, or one thousand Canadian dollars, whichever is greater.

To the fullest extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, whether arising in contract, tort, strict liability, or otherwise, even if we were advised of the possibility of such damages.

Where a written agreement between the parties includes specific liability terms, those terms apply to the services under that agreement, and this section applies to the website and to any services not covered by such an agreement.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the limitations in this section may not apply to you. In those jurisdictions, our liability will be limited to the greatest extent permitted by law.

9Indemnification

You agree to indemnify, defend, and hold harmless Shift Now Corp., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or relating to your use of the website, your breach of these terms, or your violation of any law or the rights of any third party.

This indemnification extends to claims arising from content or materials you provide to us, including any claim that such content infringes the intellectual property rights of a third party or violates applicable law. You agree to notify us promptly of any claim subject to this indemnification.

We will have the right to participate in the defense of any claim with counsel of our choosing, at our own expense. You may not settle any claim covered by this indemnification in a way that imposes liability on us or that admits fault on our part without our prior written consent.

This indemnification obligation survives the termination of these terms and any engagement between the parties. It is in addition to, and not in limitation of, any other remedy available to us under law or agreement.

10Third Party Services and Products

Our services and the website may reference, integrate with, or link to products and services provided by third parties, including cloud platforms, software vendors, hardware manufacturers, and service providers. These third parties are independent of us and are not our agents.

We are not responsible for the availability, performance, security, or terms of any third party product or service. Any license, subscription, or agreement you have with a third party is governed by that third party own terms, and you are responsible for complying with them.

Where we integrate a third party product into a system we build for you, we will use reasonable efforts to configure it according to industry best practices, but we do not warrant the product itself and we have no obligation to fix defects caused by the third party. Any warranty for such products is provided by the applicable third party.

If a third party changes, withdraws, or discontinues a product or service we have integrated, we will use reasonable efforts to help you find an alternative, but we are not liable for the consequences of that change and any additional work will be handled under a separate agreement or change order.

11Data Protection and Privacy

We process personal information in accordance with our Privacy Policy, which is available on the website and forms part of these terms. By using the website and our services, you acknowledge that you have read and understand the Privacy Policy.

In the course of a project, we may access, process, or handle data belonging to you or to third parties at your direction. You represent that you have the right to share that data with us and to direct us to process it, and that such data was collected and used in compliance with applicable law.

We will process data belonging to you only for the purposes of performing the services and as otherwise described in the Privacy Policy. We will maintain reasonable security measures to protect such data, as described in the Privacy Policy and in our security practices.

Where applicable law requires a data processing agreement, we will enter into one at your request. The parties will cooperate to respond to data subject requests and regulatory inquiries relating to data processed under the engagement, to the extent required by law.

12Term and Termination

These terms take effect when you first access the website and remain in effect until terminated. You may stop using the website at any time. We may suspend or terminate your access to the website at any time for any reason, with or without notice.

Each services engagement may be terminated in accordance with the terms of the applicable written agreement, or by either party upon written notice if the other party commits a material breach that remains uncured for thirty days after notice of the breach.

Upon termination of an engagement, we will deliver work products that are complete at the time of termination and you will pay all fees and expenses incurred up to the date of termination, including fees for work in progress at the agreed rates. Each party will return or destroy confidential information as described in the confidentiality section.

Sections that by their nature should survive termination, including intellectual property, confidentiality, limitation of liability, indemnification, and dispute resolution, will survive the termination of these terms and of any engagement.

13Governing Law and Dispute Resolution

These terms and any dispute arising out of or relating to them, the website, or our services will be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Before commencing any legal action, the parties agree to attempt in good faith to resolve any dispute through negotiation. If negotiation does not resolve the dispute within thirty days, the parties may escalate the matter as set out in their written agreement, including through mediation if both parties agree.

Any legal action relating to these terms must be brought in the courts located in Edmonton, Alberta, Canada, and the parties consent to the exclusive jurisdiction of those courts. Each party waives any objection to venue and any claim that those courts are an inconvenient forum.

Where the parties have entered into a written agreement with different governing law or dispute resolution terms, those terms apply to the services under that agreement. Any dispute that cannot be resolved informally will be resolved exclusively in the courts described in this section.

14Force Majeure

Neither party will be liable for any failure or delay in performing its obligations under an engagement that is caused by circumstances beyond its reasonable control, including natural disasters, pandemics, war, civil unrest, government action, power failures, network failures, and interruptions in services provided by third parties.

The affected party must notify the other party as soon as reasonably practicable after becoming aware of the force majeure event and must use reasonable efforts to resume performance as quickly as possible once the circumstances permit.

If a force majeure event continues for more than sixty days, either party may terminate the affected engagement by written notice. Upon such termination, the parties will settle fees and expenses for work performed up to the date of termination, and no further liability will accrue.

This section does not excuse the payment of amounts due before the force majeure event, and it does not apply to obligations to pay money except as expressly permitted by applicable law.

15Entire Agreement and Severability

These terms, together with any written agreement for services, the Privacy Policy, and any other policies referenced on the website, constitute the entire agreement between you and us with respect to the website and the services, and they supersede all prior or contemporaneous agreements, understandings, and representations.

If any provision of these terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

Our failure to enforce any provision of these terms will not constitute a waiver of that provision or of our right to enforce it later. A waiver of any breach will not be deemed a waiver of any subsequent breach.

No course of dealing, course of performance, or trade usage will modify these terms. Any modification to these terms must be in writing and signed by an authorized representative of each party, except for amendments made in accordance with the amendments section.

16Amendments to These Terms

We may revise these terms from time to time to reflect changes in our services, changes in the law, or changes in our business practices. When we do, we will update the effective date at the top of this page and take reasonable steps to bring material changes to your attention.

Changes take effect immediately upon posting on the website, unless we state a different effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

If you do not agree with revised terms, you should stop using the website. For services under an active written agreement, changes to these terms will not retroactively modify the terms of that agreement unless both parties agree in writing.

We encourage you to review this page periodically. The current version of these terms is always available at the terms of service page on the website.

17Contact Information

If you have any questions about these Terms of Service, the website, or our services, please contact us. We welcome the opportunity to clarify our terms and to answer any questions you have about how we work.

Our company contact details are as follows. Shift Now Corp., 151 Carlson Close Nw, Edmonton, AB T6R 2J7, Canada. You can reach us by email at serve@shiftnow.hair or by telephone at +12188249639.

We respond to all reasonable inquiries as quickly as we can. If you are contacting us about a legal matter, please describe the issue clearly and provide relevant reference details so we can route your message to the appropriate person.

These Terms of Service were last updated on January 1, 2026. Thank you for taking the time to read them and for considering ShiftNow for your computer systems design needs.

Return to ShiftNow Home · Privacy Policy · Services · Contact